Location: South Korea

SUMMARY

Is responsible for providing primary Tier 3 network troubleshooting support to maintain performance levels.

PRIMARY RESPONSIBILITIES

• Provide Network support services
• Manage and resolve PC/network communications issues

ADDITIONAL RESPONSIBILITIES

• Provides on-call support advice and technical support to various users/clients regarding operational/applications issues.
• Installs and debugs new and/or upgraded software on server and client platforms.
• Troubleshoots networks, systems, and applications to identify and correct malfunctions and other operational problems.

KNOWLEDGE AND SKILL REQUIREMENTS

• Security+ or GSEC Certification
• Excellent verbal and written communication skills
• Ability to effectively interface with senior military and civil service personnel on a daily basis
• Must have active security clearance 

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