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Help Desk Specialist PDF Print E-mail
Written by Sam Chung   
Thursday, December 16 2010 11:48

Location:  South Korea

SUMMARY

Is responsible for providing Tier 1 and Tier 2 help desk support to end-users for PC, server, application, and hardware issues. 

 

PRIMARY RESPONSIBILITIES 

  • Provide Tier 1 and Tier 2 user and troubleshooting support

  • Resolve user problems

ADDITIONAL RESPONSIBILITIES

  • Provides on-call support advice and technical support to various users/clients regarding operational and application issues.

  • Troubleshoots networks, systems, and applications to identify and correct malfunctions and other operational problems.

KNOWLEDGE AND SKILL REQUIREMENTS
  • A+ or Network+ Certification
  • Excellent verbal and written communication skills.
  • Must have active security clearance. 
Send your resume and any other inquiries to  This e-mail address is being protected from spambots. You need JavaScript enabled to view it.

 
Last Updated on Thursday, December 23 2010 14:43